How do I return an item?
If you need to return an item, you have 14 days from the time of delivery of your order. All returns and refunds are handled on a case by case basis. Any shipping and handling costs related to returned merchandise is responsibility of buyer.
No returns accepted without RMA number. If you want to return a part, please email or call us at 1.888.743.1977 for an RMA#, then ship your part or parts back to:
"Your RMA # Here"
213 E. Frank St.
Kalamazoo, Mi 49007
Parts not shipped to our Kalamazoo warehouse are not accepted for returns.
For returns of defective parts, a list of the issues must be included, and we will upon inspection issue a credit as refund. Items must be in unused/uninstalled/unworn condition. Complete Mopeds, motor builds, NOS, special order, or used items are not returnable so please do your research before buying.